{"id":137,"date":"2015-05-01T22:36:11","date_gmt":"2015-05-01T22:36:11","guid":{"rendered":"http:\/\/commoncents.blogwyrm.com\/?p=137"},"modified":"2023-05-06T19:08:44","modified_gmt":"2023-05-06T23:08:44","slug":"business-workers-as-prisoners","status":"publish","type":"post","link":"https:\/\/commoncents.blogwyrm.com\/?p=137","title":{"rendered":"Business &#038; Workers as Prisoners"},"content":{"rendered":"<p><a href=\"https:\/\/commoncents.blogwyrm.com\/?p=53\">In a column some months back<\/a>, I presented the basic concept behind the Prisoner\u2019s Dilemma and talked about some of the most common applications in economic circles.\u00a0 In this column I will discuss a somewhat discouraging application of these concepts to the relationship between business and workers (or firm and employee or management and labor, etc., as you prefer).<\/p>\n<p>The particular type of business I will be talking about is a government contractor in the technical sector. \u00a0Businesses like these depend on a highly-trained and technically savvy work force to be able to bid on and win new work.\u00a0 Central to the ability to credibly bid on new work is the idea that the firm and\/or its workforce can set itself apart from its competitors in one or more of three distinct ways: 1) offering equal technical competency for a lower cost, 2) offering structured processes that lower risk and ensure delivery on cost and schedule, or 3) offering innovative solutions that enable new technology or a new opportunities.\u00a0 The application I will deal with is the last case, but the attentive reader can adapt this example to the other two.<\/p>\n<p>Typically the ability to innovate new technology on government contracts is limited by two factors.\u00a0 The first is that government contracts with a specific research and development (R&amp;D) focus are rare and becoming even rarer as federal spending on basic research drops.\u00a0 Second, unless otherwise negotiated, the intellectual property for any research done on a federal contract is typically owned by the government.\u00a0 Even in those cases where rights are granted for commercialization, the government retains limited ownership and exercising the ability to commercialize may be hard to do.<\/p>\n<p>As a result, the general idea is to own the intellectual property itself and to leverage the intellectual property into increased profits.\u00a0 And therein lies the rub \u2013 who owns the intellectual property and who benefits from the increased profits?<\/p>\n<p>From management\u2019s point-of-view, the firm wants to produce a body of intellectual property by engaging the employees\u2019 talents in creating innovative technologies for the good of the firm. \u00a0The business: 1) provides the work environment in which the employee can tackle interesting problems, 2) actively pursues new business, 3) insulates the employee from the day-to-day hassle of running an enterprise, and 4) maintains the employee\u2019s wage level even when profits decrease or disappear <a href=\"http:\/\/en.wikipedia.org\/wiki\/Nominal_rigidity\">(\u2018sticky wages\u2019<\/a>).<\/p>\n<p>Since the continued existence of the worker\u2019s job is predicated on the health of the business, it is natural for management to expect that the worker will contribute to the overall health of the firm by shouldering some of the burden of making the company competitive.\u00a0 How then does the business encourage the worker to apply his talent to creating intellectual property that the business can own?<\/p>\n<p>Likewise, an employee wants to produce his own intellectual property for continued advancement and increasing wages and compensation.\u00a0 The two main components of this capital are the technical skills required to perform the jobs in his sector and the external recognition that he can muster these skills to bring a complicated piece of work to fruition. \u00a0The employee provides: 1) the technical expertise and education need to be able to innovate, 2) the dedicated time needed to concentrate on a problem and deliver solutions and 3) the perseverance and intellectual fortitude to find these solutions.<\/p>\n<p>Since the continued health of the business depends on the condition of its workforce, it is natural for the worker to expect that the business will provide opportunities for the employee to develop innovative solutions to complicated and challenging technical assignments and will support and assist the employee in generating tangible proof that he actually developed intellectual property rather than just use the fruits of someone else\u2019s labor (e.g. patents or papers).\u00a0 How then does the worker encourage the business to provide the infrastructure that benefits him?<\/p>\n<p>If both sides could trust that the other will cooperate and compromise, then they each would get an attractive payoff.\u00a0 The problem is that the business worries that, after all their investment in securing interesting work, the employee will either shirk his responsibilities and just collect a paycheck or that he will take all the credit and then head off to greener pastures.\u00a0 Likewise the employee worries the business will keep all the intellectual property for itself and take credit for the hard work and talent that he mustered.\u00a0 The situation abounds with questions of trust and with structured payoffs that are directly related to the Prisoner\u2019s Dilemma.<\/p>\n<p>Consider first the payoff matrix from the perspective of the business.\u00a0 Its choices are either to trust the employee and invest in increased wages and\/or improved infrastructure (e.g send the employee to a conference) or to safeguard against the employee shirking his responsibilities by keeping wages static and by avoiding infrastructure investments that benefit the employee, until the employee delivers. \u00a0\u00a0The payoffs are then described by the company as:<\/p>\n<table style=\"border-style:none !important;\">\n<tbody>\n<tr>\n<th style=\"background-color:#ffffff !important; border-style:none !important;\"><\/th>\n<th width=\"258\">Business Trusts<\/th>\n<th width=\"245\">Business Safeguards<\/th>\n<\/tr>\n<tr>\n<td width=\"120\">Employee Delivers<\/td>\n<td width=\"258\">\n<ul>\n<li>New business revenue<\/li>\n<li>Higher wage\/infrastructure costs<\/li>\n<\/ul>\n<\/td>\n<td width=\"245\">\n<ul>\n<li>New business revenue<\/li>\n<li>Status quo wages<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"120\">Employee Shirks<\/td>\n<td width=\"258\">\n<ul>\n<li>No revenue growth or lost revenue<\/li>\n<li>Higher wage costs<\/li>\n<\/ul>\n<\/td>\n<td width=\"245\">\n<ul>\n<li>Status quo revenue<\/li>\n<li>Status quo wages<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>&nbsp;<\/p>\n<p>Next consider the payoff matrix from the perspective of the employee.\u00a0 His choices are to invest extra hours of his own time to develop intellectual property that he then turns over to the firm in the hopes of a reward or to perform the minimal amount of work to meet expectations, until such time as the company begins to show concern for his needs.\u00a0 The payoffs are then described by the workers as:<\/p>\n<table style=\"border-style:none !important;\">\n<tbody>\n<tr>\n<th width=\"120\" style=\"border-style:none !important; background-color: #ffffff !important;\"><\/th>\n<th width=\"258\">Business Rewards<\/th>\n<th width=\"245\">Business Ignores<\/th>\n<\/tr>\n<tr>\n<td width=\"120\">Employee Invests<\/td>\n<td width=\"258\">\n<ul>\n<li>Higher wages<\/li>\n<li>Better Opportunities<\/li>\n<\/ul>\n<\/td>\n<td width=\"245\">\n<ul>\n<li>Status quo wages<\/li>\n<li>Loss of intellectual property<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"120\">Employee Meets Expectations<\/td>\n<td width=\"258\">\n<ul>\n<li>Higher wages<\/li>\n<\/ul>\n<\/td>\n<td width=\"245\">\n<ul>\n<li>\u00a0Status quo wages<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>Both of these perspectives can be combined into one common payoff matrix where, for consistency with the original language of the Prisoner\u2019s dilemma, the word \u2018cooperate\u2019 will mean either \u2018trusts\u2019 or \u2018rewards\u2019 for business and \u2018delivers\u2019 or \u2018invests\u2019 for the employee, depending on context.\u00a0 Similarly, the word \u2018betray\u2019 will mean either \u2018safeguards\u2019 or \u2018ignores\u2019 for business and \u2018shirks\u2019 or \u2018meets expectations\u2019 for the employee.\u00a0 Also the payoffs will simply be given a single letter value \u2018C\u2019, \u2018L\u2019, \u2018S\u2019, and \u2018M\u2019 with the relative ranking between these of the largest payoff \u00a0(L) &gt; cooperative payoff (C) &gt; mutually-betrayed payoff (M) &gt; sap payoff (S).\u00a0 The payoff matrix now looks like:<\/p>\n<table style=\"border-style:none !important;\">\n<tbody>\n<tr>\n<th width=\"120\" style=\"border-style:none !important; background-color : #ffffff !important;\"><\/th>\n<th width=\"258\">Business Cooperates<\/th>\n<th width=\"245\">Business Betrays<\/th>\n<\/tr>\n<tr>\n<td width=\"120\">Employee Cooperates<\/td>\n<td width=\"258\">\n<ul>\n<li>C for Business<\/li>\n<li>C for Worker<\/li>\n<\/ul>\n<\/td>\n<td width=\"245\">\n<ul>\n<li>L for Business<\/li>\n<li>S for Worker<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"120\">Employee Betrays<\/td>\n<td width=\"258\">\n<ul>\n<li>S for Business<\/li>\n<li>L for Worker<\/li>\n<\/ul>\n<\/td>\n<td width=\"245\">\n<ul>\n<li>M for Business<\/li>\n<li>M for Worker<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>&nbsp;<\/p>\n<p>Ordinarily, if the employee and the business were engaged in a one-time only deal, the equilibrium solution of this game is for both sides to betray leading to lousy payoffs (M) for both sides.\u00a0 This is a well-known feature of the strategies for both players in the Prisoner\u2019s Dilemma.<\/p>\n<p>But the usual relationship between a business and an employee is one of repeatedly playing this game.\u00a0 This is the <a href=\"http:\/\/en.wikipedia.org\/wiki\/Prisoner%27s_dilemma#The_iterated_prisoners.27_dilemma\">iterated version of the Prisoner\u2019s Dilemma<\/a> (with no known limit of turns) and the best strategy that has been currently discovered is the tit-for-tat approach.\u00a0 In this strategy, each player\u2019s optimal response for the current turn is to perform the same action as the opposing player performed in the previous turn.<\/p>\n<p>This observation then provides some insight into the employee\/management scenario.\u00a0 It is obvious that once one side betrays, it starts a long line of subsequent betrayals by the other side unless one side decides to unilaterally cooperate.\u00a0 Thus once a business had been burned by a few bad employees it will have a tendency to not meet the goals of its employees.\u00a0 They, in turn, will be less willing to innovate and both sides suffer.<\/p>\n<p>There is no easy way to extricate both sides from this vicious circle without one side risking a substantial loss.\u00a0 That said, there is an asymmetry between the two sides as management in these types of business are more consolidated and organized than the work force.\u00a0 So it is up to management to offer the first olive branch (and perhaps many more) when the situation gets into one of these downward spirals.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>In a column some months back, I presented the basic concept behind the Prisoner\u2019s Dilemma and talked about some of the most common applications in economic circles.\u00a0 In this column... <a class=\"read-more-button\" href=\"https:\/\/commoncents.blogwyrm.com\/?p=137\">Read more &gt;<\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-137","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/commoncents.blogwyrm.com\/index.php?rest_route=\/wp\/v2\/posts\/137","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/commoncents.blogwyrm.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/commoncents.blogwyrm.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/commoncents.blogwyrm.com\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/commoncents.blogwyrm.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=137"}],"version-history":[{"count":11,"href":"https:\/\/commoncents.blogwyrm.com\/index.php?rest_route=\/wp\/v2\/posts\/137\/revisions"}],"predecessor-version":[{"id":1214,"href":"https:\/\/commoncents.blogwyrm.com\/index.php?rest_route=\/wp\/v2\/posts\/137\/revisions\/1214"}],"wp:attachment":[{"href":"https:\/\/commoncents.blogwyrm.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=137"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/commoncents.blogwyrm.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=137"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/commoncents.blogwyrm.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=137"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}